Transforming culture and communications

Digital has changed everything. Customers are in charge. We transform culture and communications through data-led strategy, creative and action.

Business challenges we solve

  • Evaluate your digital maturity

    We benchmark individual, team and organisation’s digital maturity using our digital assessment tool, Sonar.

  • Create and execute your digital transformation plan

    We assess your current state, define your desired state and create a plan to get you there.

  • Develop digital leadership, mindset and capability

    We provide training and frameworks to embed digital skills, knowledge and ways of working across your organisation.

  • Design and lead impactful change programmes

    We create internal communications to support, inform and inspire teams through change programmes.

  • Create a customer-first, data-led content strategy

    We ensure you reach your customers with the right content, in the right place and at the right time.

  • Transform global content marketing operations

    We empower teams with the processes, tool and capabilities to measurably improve global content marketing operations.

  • Engage audiences with inspiring, relevant content

    We plan, create and distribute inspiring communications that truly connect with customers at every stage of their journey, from awareness to advocacy.

  • Measure and analyse the business impact of content marketing

    We define clear KPIs and measurement frameworks to enable you to track your business ROI.


Our capabilities

We work across four key areas focusing on culture and communications:

Our four key focus areas: people, operations, marketing and customers

  • Digital maturity assessment

  • Strategy and planning

  • Process mapping and design

  • Designing change programmes

  • Setting up teams for new ways of working

  • Capability and digital training

  • Digital leadership training

  • Corporate communications

  • Live event strategy and support

  • Research and insight

  • Customer journey mapping

  • Data strategy and business intelligence

  • Brand campaigns and communications

  • Content strategy and marketing

  • Digital commerce and lead generation

  • Evaluation dashboards and KPIs


Our process

Our programs are designed around a simple and effective framework, ensuring a cycle of constant improvement:

The Brilliant Noise programme design process


Interested in working with us?
To talk to us about your business challenges, and how we can help get in touch.

Contact

  • “Excellent agency who focus on business transformation through robust processes, frameworks and digital creative that will help any company succeed in the modern world of business.”

    Craig Hepburn

    Global VP, Digital Marketing and Brand, Tata Communications

  • “Brilliant Noise constantly prove to be a good companion and strong confidante, providing useful advice while helping us build our new strategy.”

    Matt Moss

    Director, International Publicity, Universal Pictures International

  • “Great team, great input, really enjoy working with everyone at Brilliant Noise.”

    Marianna Faynshteyn

    Senior Manager, Digital Planning and Activation, adidas

  • "The Brilliant Noise team helped us navigate through a complex series of planning factors, stakeholders and logistics. Their patient manner and thoughtful input helped shape our thinking, despite the deafening interference of our day-to-day work."

    Chris Massey

    Senior Vice President Digital Marketing, Universal Pictures International

  • “Smart, divergent thinkers.”

    Iain Noakes

    Chief Customer Journey Officer, The Economist

  • “I always enjoy working with Brilliant Noise and find their vision, approach and creative thinking infectious.”

    Stuart Irvine

    Digital Manager, Heathrow Airport