Key details
This privacy policy will explain when we collect personal information, how we use that information, the conditions under which we may disclose it to others and how we, or our sub-processors, keep it secure.
If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.
This policy is updated from time to time. The latest version is published on this page.
This policy was updated on: 02.11.2021
If you have any questions about this policy, please email hello@brilliantnoise.com or write to Brilliant Noise, Floor 4, Plus X Innovation Hub, Lewes Road, Brighton, BN2 4GL.
Introduction
We gather and use certain information about individuals to better understand how visitors use this website and to present timely, relevant information to them.
What data we gather
We may collect the following information:
- Name and job title.
- Contact information, including email address.
- Demographic information, such as postcode, preferences and interests.
- Website usage data.
- Other information relevant to client enquiries.
How we collect information from you
We obtain information about you when you use our website, for example, when you contact us about products or if you register to receive one of our newsletters.
We use HubSpot to collect personal data through forms and call to action buttons on our website. View HubSpot’s privacy policy.
How we use this data
Collecting this information helps us understand what you are looking for from the company, enabling us to deliver an improved service.
Specifically, we may use data:
- For our own internal records.
- To contact you in response to a specific query.
- To customise the website for you.
- To send you promotional emails about products, services, offers and other things we think might be relevant to you.
- To contact you via email, telephone or mail for market research reasons.
- To send you white-papers, e-books, toolkits and other similar documents you specifically request.
Controlling information about you
If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:
- Use the unsubscribe button at the bottom of emails sent via HubSpot.
- Send an email to hello@brilliantnoise.com.
- Write to us at: Brilliant Noise, Floor 4, Plus X Innovation Hub, Lewes Road, Brighton, BN2 4GL.
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998 and the EU General Data Protection Regulation 2018
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email to hello@brilliantnoise.com.
Cookies and how we use them
What is a cookie?
A cookie assigns your browser with a unique identifier and has an expiration date that tells your browser how long to store it. Within the time it is stored, it can remind the website what your preferences are and gather details of your usage for analytics purposes. When you make requests to the site, the cookie will be sent along with the request.
Cookies are useful for websites that require logins and have other advanced features such as social sharing, personalised information, and online stores.
What cookies do we use?
We use two cookies:
- We use a tool called Google Analytics, which helps us to keep track of how people use our site. It helps us to improve your online experience as a user of our website, as it enables us to better understand usage patterns.
- We use HubSpot to manage forms and call to action buttons on our website. HubSpot uses cookies to track your preferences when interacting with forms such as whether you’ve opted into receiving our newsletter.
How do we use these cookies?
We use the information stored in cookies to improve your experience of our website. All of the information we collect through cookies is anonymised, and we never share this information with third parties beyond the two listed above.
Controlling cookies
You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.
To learn more about cookies and how they are used, visit All About Cookies.
Security
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998 and EU General Data Protection Regulation 2018
Links from our site
Our website may contain links to other websites.
Please note that we have no control of websites outside the brilliantnoise.com domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.
Real Cookie Banner
To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/rcb/data-processing/.
The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.
