Privacy Policy

Key Details

This privacy policy explains when we collect personal information, how we use that information, the conditions under which we may disclose it to others, and how we, or our sub-processors, keep it secure.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page.

This policy was last updated on: 06.11.2024

If you have any questions about this policy, please email hello@brilliantnoise.com or write to us at:

Brilliant Noise
Runway East
York And Elder Works
50 New England St
Brighton
BN1 4AW
United Kingdom

Introduction

We gather and use certain information about individuals to better understand how visitors use this website and to present timely, relevant information to them.

What Data We Collect

We may collect the following information:

  • Name and job title

  • Contact information, including email address

  • Demographic information, such as postcode, preferences, and interests

  • Website usage data

  • Other information relevant to client enquiries

How We Collect Information from You

We obtain information about you when you use our website, for example, when you contact us about products or if you register to receive one of our newsletters.

We use HubSpot to collect personal data through forms and call-to-action buttons on our website. View HubSpot’s privacy policy.

How We Use This Data

Collecting this information helps us understand what you are looking for from the company, enabling us to deliver an improved service.

Specifically, we may use data:

  • For our own internal records

  • To contact you in response to a specific query

  • To customise the website experience for you

  • To send you promotional emails about products, services, offers, and other information we think may be relevant to you

  • To contact you via email, telephone, or mail for market research reasons

  • To send you whitepapers, e-books, toolkits, and other similar documents you specifically request

Controlling Information About You

If you have agreed that we can use your information for marketing purposes, you can change your mind easily via one of these methods:

  • Use the unsubscribe button at the bottom of emails sent via HubSpot.

  • Send an email to hello@brilliantnoise.com.

  • Write to us at: Brilliant Noise, Runway East, York And Elder Works, 50 New England St, Brighton, BN1 4AW, United Kingdom.

We will never lease, distribute, or sell your personal information to third parties unless we have your permission or are required to do so by law.

Any personal information we hold about you is stored and processed in line with our data protection policy, in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

Your Choices

You have the option to choose whether you wish to receive information from us. If you do not want to receive direct marketing communications, you can indicate your preferences by ticking the relevant boxes on the form where we collect your information.

We will not contact you for marketing purposes by email, phone, or text unless you have given your prior consent. We will not contact you by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us at hello@brilliantnoise.com.

Cookies and How We Use Them

What is a Cookie?

A cookie assigns your browser with a unique identifier and has an expiration date that tells your browser how long to store it. It helps remember your preferences, improve your website experience, and gather analytics on usage.

Types of Cookies We Use

Our website uses the following types of cookies:

  1. Necessary Cookies: Essential for the website to function properly. These cookies enable core functionalities such as security, authentication, and user preferences.

  2. Performance and Analytics Cookies: Used to collect quantitative data on how visitors interact with our site, helping us improve the performance and user experience.

  3. Advertising Cookies: Currently, we do not use advertising cookies. If we introduce them in the future, we will update this policy accordingly.

Specific Cookies in Use

  • Necessary Cookies: These include cookies for security, authentication, and session management (e.g., Crumb, Locked, RecentRedirect, etc.).

  • Analytics Cookies: We use analytics cookies to understand usage patterns. For example, we use cookies such as ss_cid, ss_cpvisit, and others for tracking sessions.

For detailed information on each cookie’s purpose and duration, refer to our Cookie Policy.

Managing Cookies

You can use your web browser’s settings to control how cookies are stored on your device. If you do not want our website to store cookies, set your browser to refuse cookies. However, disabling cookies may affect how the website functions.

Unless you have changed your browser settings, our website will issue cookies when you visit.

To learn more about cookies and how they are used, visit All About Cookies.

Security

We will always hold your information securely.

To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.

We also follow stringent procedures to ensure we work with all personal data in compliance with the UK Data Protection Act 2018 and GDPR.

Links from Our Site

Our website may contain links to other websites.

Please note that we have no control over websites outside the brilliantnoise.com domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be cautious when submitting data to external websites. Review their privacy policies to understand how they manage personal data.