See and make your future.
Strategist – closing date 27th March
Content producer – closing date 2nd April
Digital customer experience consultant – closing date 5th April
We always want to hear from talented, ambitious people. Drop us a line at email@example.com
We’re a diverse team and come from both client-side and agency backgrounds. We have expertise in a range of different disciplines, from design to data, consultancy to customer experience. What unites us is our values. If you like them, the chances are, you’ll like working here.
Our energy. The need to be better, change and build great things.
Ambition is our energy: it is surging and insistent. Ambition is simple – it wants us, our company, our clients to be the best they possibly can be. Mediocrity is our enemy. We aren’t satisfied with what we did last time. We want to change things for the better, create things that last and act as inspiration to others. We lead. We’re wary and curious about things that sap our ambition.
Balance ambition. Help each other find time to eat, rest and exercise.
We balance our ambition by being mindful of our wellness – individually and in teams. If we don’t look after wellness and prioritise it then we won’t realise our ambition – we’ll only succeed in the short term and pay later with illness, disillusionment and half-efforts. We put wellness above profit. We invest in chairs and screens of the highest quality, to be kind to our eyes and our backs when we work at desks all day. We help each other find the time and techniques for eating, resting and exercising to stay well.
Lead with questions. Go to the edge and come back with stories.
We never leave a question unasked. Our work is about asking the right questions of our clients, of our colleagues, of ourselves. Curiosity means we live near the edge. We’re interested in diverse ideas, experiences and new knowledge. We need these things to fuel our ideas and be able to tell our clients about new things as they become important. We take responsibility for reading, exploring and experiencing new things, and bringing them back to share with each other. We are more interested than critical of things which don’t seem right, that don’t fit. Questions are our most valuable tools.
Do what we say we will. Keep things running smoothly and show respect.
Discipline is our engine, we keep it running smoothly and never neglect it. We do our homework. We turn up early. We check the spelling, the grammar and that the numbers add up. Processes are always open to challenge and improvement, but we stick to what we agree. We do what we say we will.
We are our communities. Take pride in belonging and supporting them.
We’re part of communities – where we live and work, our professions, our industry. In all of them we’re present and add to their strength and vibrancy where we can. We’re generous with our time, support, ideas and other resources.
Do and make
We learn by doing. Prototypes are better than proposals.
We do and make. To keep the edge in sight, to stay connected to how digital is evolving, you have to have some skin in the game. We ship, we create, we learn by doing.
Never waste good fortune. There’s always someone doing better work.
Our success is the result of good fortune, hard work, mindfulness and being part of a strong team (and beyond that strong communities and networks). We know that there are probably people doing better work, thinking one step ahead of us, winning bigger, taking things further. We remember this and go looking for them and respect them and acknowledge them … and learn.
Work at our best. Create the time, space and support to hit peak performance.
We value deep thinking, innovation and creativity, especially applied as prototypes, projects, pilots and new writing, design and experiences. Flow happens when a person is in a state of peak performance and the world around them seems to flow. The state of “flow” is a value for us because it is a signal of ambition’s realisation, of our wellness and of brilliant work being done. Everyone is capable of achieving flow when the conditions are right.