Brilliant Reads: Dots ticket offer, design thinking & stories selected by a bot

Hello and welcome to the latest edition of Brilliant Reads. This week we bring you the benefits of design thinking, the furore around Amazon’s working conditions, and, for those of you yet to get your ticket for Dots, we have a fantastic ticket offer.

Interesting ideas and innovation happen when things are brought together in fresh ways. At Brilliant Noise, we are interested in the dots that are connected to create these new combinations.

Save £35 on a ticket to Dots on Sept 4th

There is a handful of tickets left for Dots and we would love to see you there. As a reader of the blog, you can save £35 on your ticket with the code ‘BrilliantBlog’.

Join us for an inspiring day at Dukes at Komedia, featuring 11 fantastic speakers, a panel discussion, lunch at The Chilli Pickle and a chance to chat to speakers and attendees over drinks at the end of the day.

Our speakers will share inspirational stories about achieving transformation in their work, life and everything in-between.

Buy your ticket now – they won’t be around for long!

The digital future: design thinking, Amazonian culture and stories selected by a bot

Why design thinking should be at the core of your business

Many businesses are grappling with organisational change – but how do you keep the customer experience at the heart of every decision? This article highlights the benefits of taking a user-centered design-led approach to business.

Design Thinking Comes of Age
Article (11 mins)

Amazon’s controversial workplace culture

Just a few hours after the New York Times published an article about the unforgiving working conditions at the retail giant, an Amazon employee retaliated with a point-by-point response. Reality probably lies somewhere between the two, but both perspectives are worth a read.

Inside Amazon: Wrestling Big Ideas in a Bruising Workplace
Article (30 mins)

An Amazonian’s response to “Inside Amazon: Wrestling Big Ideas in a Bruising Workplace”
Blog post (30 mins)

How an algorithm is helping the New York Times decide what to post

Technologists at the New York Times have developed a bot for messaging app Slack, which predicts which of the 300 stories published each day will do well on social channels.

The New York Times built a Slack bot to help decide which stories to post to social media
Article (5 mins)

Brilliant noises – what, where and when we are saying things

Dots speaker Ciara Judge proves that age is no barrier to innovation

If you still need convincing that Dots is going to be a very special day, take a look at our youngest speaker. Ciara Judge is a 17-year-old multi-award winning scientist and entrepreneur, who was voted one of the world’s most influential teenagers by Time magazine. Read her thoughts on women in STEM and why age shouldn’t stand in anyone’s way.

Ciara Judge: proof that age is no barrier to innovation
Blog post (3 mins)

Creating a digital, customer-centric culture

Culture Director Belinda Gannaway’s recent blog posts guide you through the difficulties of digital transformation and the creation of a truly customer-centric culture. Must reads for anyone tasked with a transformation project.

How to lead, not suffer digital transformation
Blog post (4 mins)

What makes a customer centric culture?
Blog post (4 mins)